How to generate LOGmanager Tech Support Report (TSR)/Jak vygenerovat soubor podpory?

Modified on Wed, 20 Jul 2022 at 04:26 PM


If the support operator requests a TSR (Tech Support Report), go to the Logmanager GUI and do the following:

The system will open a new window in which it will generate a support file, download it, put a suitable identifier in the name by which we will know the origin of the file and upload it here:


Vyžádá-li si operátor podpory TSR (Tech Support Report), přejděte do GUI Logmanager a postupujte takto:

Systém otevře nové okno ve kterém vygeneruje soubor podpory, ten stáhněte, do jména vložte vhodný identifikátor podle kterého poznáme původ souboru a nahrajte nám ho sem:

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